Shipping policy
Shipping Policy – The Source ATL
Last updated: January 13, 2026
At The Source ATL, we’re committed to delivering your order quickly, safely, and with full transparency.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). During high-volume periods (sales, holidays, new drops), processing may take up to 3–5 business days.
Once your order is shipped, you’ll receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Domestic (United States):
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 1–3 business days
-
Shipping rates are calculated at checkout based on location and order size.
International Shipping:
-
Delivery time: 7–21 business days (varies by country and customs)
-
Customs fees, duties, and taxes are the responsibility of the customer. (before tax and after discounts).
Order Tracking
All orders include tracking. Please allow up to 24 hours after shipment for tracking to update.
Shipping Address Accuracy
Customers are responsible for providing correct shipping information. The Source ATL is not responsible for packages delivered to incorrect addresses provided at checkout.
Lost, Stolen, or Delayed Packages
Once your order is shipped, responsibility transfers to the carrier. If your package is lost or delayed, contact us at
📧 customerservice@thesourceatl.com and we will assist with a claim.
Damaged Items
If your order arrives damaged, please email us within 48 hours of delivery with photos of the item and packaging.
Split Shipments
Orders with multiple items may ship separately.
Contact
For shipping questions, contact:
📧 customerservice@thesourceatl.com
🌐 www.thesourceatl.com